Eliya The Label FAQs for its Services, Products & Deals/Promo Codes
What is EliyaTheLabel and where it is based?
EliyaTheLabel is an online clothing shopping store, which is created and based in Melbourne, Australia.You can find all sorts of clothing items which are ready to wear at most affordable prices.
How can I look for the items at EliyaTheLabel?
All their products have been sectioned under different categories, which contain different variety to for easy customer’s browsing. The categories are as follows:
• What’s new?
• Autumn’s
• Shop all
• New arrivals
By Category:
• Dresses
• Tops
• Bottoms
• Accessories
By Sale:
• New to sale
• $199 under
• $99 under
What merchandises come under the category of new arrivals?
You can look for all the clothing articles and accessories which are latest additions to the collection of EliyaTheLabel.
What is the difference between items in “new to sale” and “under $199” and “$99” under”?
In new to sale you can find various products which are put on sale, the price range may differ on it but in the category of $199 you can find all the products which are on sale and cost $199 and under, as like that in section of $99 you can find all the items that are $99 or below it.
How can I purchase the items at EliyaTheLabel?
You can select the items of your choice and add them in your cart. Once you are done shopping you can click at checkout where the bill is totaled.
How can I pay for the bill?
All payments are made through online transactions.
Is this method of payment safe?
The EliyaTheLabel has very secured method of payment to prevent online fraud and theft.
Can I use promotional codes for more discounted rates?
Yes you can use saving coupons at checkout and avail the different offers depending upon the coupon.
What saving coupons can offer at EliyaTheLabel?
You can avail 70% off at the entire collection, 45% discount at selected items and free express delivery.
What are their delivery charges?
EliyaTheLabel offers free delivery in Australia. In other countries, the price range may differ depending upon the location of client.
How much time it takes to deliver the order?
It takes usually 2-3 business days for delivery in Australia and for the rest of the countries it might take 3-10 business days. No deliveries are made on public holidays.
Is the custom tax included in the bill on shipping in other countries other than Australia?
No customs and other taxes are not included in the bill.
How can I know that my order has been confirmed?
After the payment is made all the customers are notified about their orders through confirmation email.
Can I cancel or alter my order once the payment has been made?
No! You cannot change or cancel your order after the payment. As once the payment is made the orders are immediately dispatched for the delivery, however once you have received them you can return the items for refund.
What is their return policy?
You can return the items within the 7 days of purchase if you are in the Australia and if you are located in any other country than you can return the items within 14 days. All the items must be unused and undamaged and have their original receipt along them.
Can all the items be returned?
All the items can be returned except for the products bought on sale.
How can I contact at EliyaTheLabel?
You can contact their customer support team through email address given on their official website and on other social media sites such as Facebook, Twitter, Pinterest, Instagram and YouTube. All the queries are answered between 9am to 5pm on business days.
Do the EliyaTheLabel have any affiliate program?
Yes they have their affiliate program through which you can earn up to 8% commission on each sale.
What other benefits are given to affiliates?
You will be given gifts by EliyaTheLabel for social media promotion and exclusive discount offers for purchase.
