The products of the brand are shipped internationally as well. Mostly the orders received are dispatched on the next business day. The working hours of the company are 0900-1700 GMT from Monday to Friday. Shipping days depend on the destination and the mode of delivery. Shipping is done nationally and internationally free of cost. Import fees might be charged if the products are ordered from abroad. Once the order has been dispatched a confirmation email is received.
If a package is not received within 28 days, the customer support team of Gweniss must be contacted. In case of any issues, the brand should be contacted within 60 days after which it is not responsible for any refunds or reshipments. Backorder queues take longer to dispatch however, the company informs of the delays caused due to such a queue before checkout. Terms and conditions apply. Contact information is given on the website.