Gweniss is a Britain based store than sells leather bags and bag straps that have been crafted by various independent manufacturers in England. These independent sellers’ products are marketed and traded under the Gweniss label. All the designs are handmade and created with passion. The products maintain a classic traditional British look and are of the finest quality. Bags include saddle bags, cross body bags, and more.
The products of the brand are shipped internationally as well. Mostly the orders received are dispatched on the next business day. The working hours of the company are 0900-1700 GMT from Monday to Friday. Shipping days depend on the destination and the mode of delivery. Shipping is done nationally and internationally free of cost. Import fees might be charged if the products are ordered from abroad. Once the order has been dispatched a confirmation email is received.
If a package is not received within 28 days, the customer support team of Gweniss must be contacted. In case of any issues, the brand should be contacted within 60 days after which it is not responsible for any refunds or reshipments. Backorder queues take longer to dispatch however, the company informs of the delays caused due to such a queue before checkout. Terms and conditions apply. Contact information is given on the website.
The store allows one to use a single code at a time. However, it can be applied with the option of free delivery on orders that are above £50.00. Any coupons and discount codessourced can be used before the expiration date and only if valid. The code must be entered in the given discount code field before checkout. To stay in the know of the latest products and promotions, one can subscribe to the newsletter.
The products are backed by a solid 14-day money back guarantee. The package can be sent back for refunds or returns within 14 days. However, all the products must be in their original state, unused, unworn, with tags attached otherwise improper or incomplete refund requests are entertained. Returns’ shipping charges are on the customer. Refunds are made by the company either in the original mode of payment or in the form of store credit depending on different factors.