If you are not entirely satisfied with your purchase simply return the item in the condition supplied with your order summary or receipt, within 14 working days of receipt. If you wish to purchase a replacement item please include details with your return. There is no delivery charge for replacement items.
They operate a policy of exchange only within 7 Days on sale items purchased in store. Sale items purchased online may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 30 working days of parcel delivery.
Yes, simply enter different billing and delivery addresses during the checkout process. For delivery to the USA, Canada, Australia, Germany or other Euro zone you will need to use their localized websites. Use the country selector at the top of the page.
Yes, absolutely. In the first instance please contact customer services to talk through the issue and their associate will advise you of the appropriate course of action.