All of their products can be cancelled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. If your order has been paid, you can contact them to cancel your order. Once your order has been shipped, it can no longer be cancelled.
Milanoo may offer you RMA (Return Merchandise Authorization) for package return and then it may take 4-5 business days for your returning the goods to their warehouse.
Once the order is shipped, a tracking number will be sent to you automatically. You will also be noticed of detail tracking information by login your Milanoo account and find the corresponding order to track the shipment.
Flash Sale is a kind of limited time promotion. Differ from Daily Madness; it is with much more products, bigger discounts and even last longer. You will see a flash sale named tag on Milanoo official site’s homepage. Click to enter; you can see products categorized there. Each category gets a fixed discount and countdown. All the items in flash sale area will recover to their original prices once the countdown end. They will keep the price for these unpaid orders that placed during flash sale for you.
Milanoo accepts payments through multiple methods:
• Master Card
• American Express