If you are unhappy with the shirt(s) you ordered, you can send them back to them in unwashed and unworn condition and they will either send you out a different shirt or size of your choosing, or give you a full refund. If they make a mistake and send you the wrong shirt, they will pay for the return shipping of the item as well!
They want you to look sharp in their shirts. Please send them an email through your contact form with your order number and they will give you instructions for sending the shirts back to them. Once they receive the old shirts, they will send the corrected order post haste.
They use a complex algorithm to calculate shipping cost that would take too long to explain. (In actuality, they just don't really know how it works.) They have a super easy and convenient shipping cost calculator in their shopping cart, though, that will help you determine the shipping cost of your order!
Processing times may vary for orders. If you are ordering a brand new design or a guest design, processing can take as long as 6 business days from the time your order is placed. For their regular designs, processing is usually done within 1 business day, but can take up to 3. Please read below for more specific information about shipping times and tracking information.