The ACQUA Brand FAQs for its Services, Products & Deals/Promo Codes
What is Acqua Brand and what can I find on Acqua Brand?
The Acqua Brand is an online retail store which contains sustainable luxury swim wear in all colors, sizes and shapes exclusively made in Australia. You can find swim suits, tanks, t-shirts and other beach accessories such as surfboards and towels too.
How is Acqua Brand clothing different than any other brand?
The Acqua Brand clothing is made of special customized fabric which is Vita Xtralife Lycra. It is made up of recycled nylon fibers which are more sturdy than most of the regular clothing material and are more resistant to the wear and tear of salty waves. This is also more environmental friendly fabric.
How can I buy the best fit for me?
You can purchase the right size in any clothing by the help of size chart supplemented with each item.
How can I purchase the selected items?
You can click on your favorite items and add them in your cart, when you are done shopping, click on checkout.
You can use any credit card to pay the bill.
Is online transaction safe?
The Acqua Brand is keen on customer’s privacy and ensures the customer security to prevent from online theft and fraud.
Can I cancel or alter my order after I have made the payment?
All the orders are dispatched within the 48 hours of purchase made, if you wish to cancel or alter your order than contact immediately within the first 48 hours.
How many days it takes to deliver the items?
Usually it takes 3-5 business days; it may vary depending upon your location.
What is the return policy at Acqua Brand?
You can return the items bought within the 14 days of purchase within the original packing and original receipt attached.
Can all the items be returned at Acqua Brand?
The used and damaged items cannot be returned as well as the bikinis and briefs due to hygienic reasons.
Will I get full refund for the items returned?
You will be refunded once the package has been received but excluding the taxes and customs paid on shipping.
Can I look for the items of Acqua Brand on any other social sites?
You can view the catalogue and clients reviews of Acqua Brand on social media websites such as Facebook, Instagram, Pinterest, Twitter and Snapchat.
Where can I get my queries answered?
You can email or call on the number provided at their web-pages to get your queries answered.