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The Uncharted Supply Co is a unique collective that produces one of a kind survival kits and tactical gear. Their most notable product is the trademarked SEVETY2™ Survival System. It contains 35 tools that can help you survive an emergency situation like earthquake and hurricane.
Besides the successful venture of SEVETY2™, their store features Garmin gear as well. Garmin, as you know, is a well-known producer of navigation products and other gear. You can also find some apparel item in their logowear collection(T-shirts, hats, beanie, gloves etc.).
Standard shipping in the US is free. However, if you need your order early there is an expedited option. For instance, for ordering survival kit you can pay $50 and get it via FedEx 3-Day Priority Shipping. Customers outside the US can also order their stuff. Shipping of their gear especially the survival kit outside the US can be expensive so they charge a flat rate of $75 for international shipments.
As for returns, their refund policy allows customers to send back their purchase within 30 days. The items must be packed and unused. Should you receive an item that is defective, they can provide a replacement. Refunds are subject to a $40 deduction as a restocking fee. This covers the return shipping charges too. For insert or shell, this charge will be $15 per item.
International returns for the survival kits are charged a $100 as a restocking fee. This includes international return shipping charges. Returns can take 3-5 business days to process and the refund can take further 7-10 business days to process.
The Uncharted Supply Co SEVETY2™ Survival System has been featured on Shark Tank. Some reputed magazines have given it some rave reviews and called it the best survival kit. Some may find it a bit pricey but if it can save your life, it must be worth the money. Besides, you can always use a coupon to get some money off.
Their contact number is (435) 631-1113. If you have any queries you can call this number Monday through Friday between 9 am and 5 pm.