UK shipping policy offers two delivery options: UK Standard (Royal Mail 48 Tracked) and UK Express (Royal mail 2 Tracked). The charges for standard delivery are £2.99 and for the express one, it is £4.50. However, on order worth £50 or more you can get free delivery.
It can take 2-5 working days to process and deliver your order if you choose standard delivery. Express delivery takes 1-2 working days. All orders can be tracked via your account on the Fearless website.
Fearless also offer international delivery of orders placed on its website. Here are the times and costs for international deliveries:
Ireland: £5.95, 3-5 working days
Europe/Rest of the World: £14.99, 7-10 working days
They only use tracked delivery services for international orders. Customers are liable to pay any duty or taxes levied on the arrival of order.
Their return policy states that items should be received within 14 days from delivery in order to receive a refund. This means that if you are unsatisfied with your order, you should send it back immediately so that it reaches their address within the 14 days.
For UK customers, returns are pretty hassle-free as a pre-paid shipping label is included in your order. You simply have to drop the parcel at the post office. International customers have to send it back on their own and at their own expense. The prepaid return label is valued only £2.70 which will be deducted from the refund amount. You might have to wait up to 10 days to receive your refund.
Fearless does not entertain exchange requests with the returned orders mainly because the stock can last pretty quickly. The only way for you to get an exchange is to place a new order and return the previous order for a refund.