To cancel your order with them, you must return your Products at any time within 90 days [within 14 days if they were sold as part of a promotion or sale] after the date of delivery by filling out the form which came with your shipment and returning the completed form and their shipment to: Global Response, Joules 3580, NW 56th Street, Fort Lauderdale, FL 33309. Please note that all Products are returned to Joules at your own cost and risk. Please make sure that you get a 'proof of posting' certificate from your Fed-Ex drop off when returning them.
Joules provides you secure checkout. You will go to the store choose the item which you want to buy then add that item to your shopping bag, then click on the My bag icon, now you click on secure checkout. If you have already an account Joules.com, sign in with your username and password. If you are new customer then create new account and place your order.
First you register/login at Joules and select your products, add them into the bag then finalize your shopping bag and click on the use coupon code box then enter valid discount code in that box and after this click on apply button.
Joules.com accepts payments through multiple methods:
• Master Card
• American Express