RDX Sports ships lightweight items free of cost depending on the location of the recipient. For heavy items, shipping charges vary based on weight, size of the package, and address location. As soon as the order is processed and shipped, customers will receive a confirmation email with the tracking number. Items are processed and shipped on the same day for orders placed before 2 P.M. GMT.
Processing and shipping of items are done on business days. Expedited shipping is not available for heavy items. The number of days taken for the parcel to reach the recipient varies based on the destination. While most international customers aren’t charged, however, any additional charges or taxes are to be paid by the recipient.
Return charges are on the company if the fault is from their side. All items with manufactural defect must be returned as they are received within 90 days. Items that one would like to exchange must be sent back within 14 days. Items returned must not be used and must be returned in their original form after contacting the customer support team. Terms and conditions are applicable.
To avail discounts, customers can make the most of the clearance sale or other deals offered by RDX Sports. Any discount coupons and promotional codes sourced can also be used as long as they are valid and not expired. All one has to do, is enter the code before submitting the order at checkout. In this way, the company offers opportunities for savings too.
The company’s customer service is available from Monday to Friday 9 A.M. to 9 P.M. GMT. The company’s contact form, contact number and return address are given on its official website.